FAQ

An automotive concierge service is a high-end service that handles all (or part) of the management, maintenance, logistics, and administrative tasks related to a vehicle.

The concept is inspired by hotel concierge services: a single point of contact (or a team) takes care of everything for you, offering personalized, discreet, and high-quality service.

In other words, the goal is to save you time and give you complete peace of mind regarding the management of your vehicles.

With Car Care, you no longer need to go anywhere for maintenance, a technical inspection, cleaning, or any other service. We handle these tasks for you with the utmost care and as quickly as possible.

The service is comprehensive. We can pick up your vehicle at the address of your choice, coordinate the work with trusted partners, and then return it to you. We also have a private, secure storage facility designed for luxury vehicles if you’d like (with priority access to our services).

Car Care’s goal is to offer you a simple, discreet, and personalized experience tailored to your specific needs, while ensuring the highest level of quality and safety for your vehicle.

When you choose Car Care, you’re choosing a premium automotive concierge service that puts your time and peace of mind at the heart of its priorities. We take charge of all aspects related to your vehicle with the utmost attention to detail and personalized service.

All our services are designed to preserve the value of your vehicle. It will be maintained, protected, and ready to drive.

With Car Care, you’ll have a trusted and passionate partner who values reliability, discretion, and quality.

A premium parking service provides secure parking for your vehicle in a public or private location.

Vehicle concierge services offer a more comprehensive and hands-on service by handling all aspects of vehicle management: maintenance, cleaning, transportation, vehicle inspections, and other customized services.

With Car Care, your vehicle is not only parked securely in a suitable, premium location, but it is also maintained and ready to drive. This service helps preserve the value of your vehicle.

Yes, you can pick up your vehicle at our warehouse during our business hours (including weekends). To ensure personalized service and optimal preparation of your vehicle, we recommend that you notify us in advance.

We can also deliver your vehicle to your home or any other address in Andorra. Similarly, it is possible to pick up your vehicle outside our business hours upon request, provided you notify us in advance.

Contact us to discuss your needs or any special requests.

With Car Care Andorra, you can streamline the process of selling your vehicle without any hassle. We prepare your vehicle to present it in the best possible light when it goes on sale.

Depending on your needs, we can provide various services to enhance your vehicle’s appearance (complete cleaning, cosmetic preparation, high-quality photos, etc.). This will showcase your vehicle and help us maximize its appeal to potential buyers.

Furthermore, if you need mechanical repairs or upgrades (bodywork, vehicle inspection, wheel restoration, etc.), we can handle these services for you as quickly as possible, either through our partners or your trusted repair shop.

You’ll benefit from our network in Andorra and our partnerships with various service providers.

Our team will respond promptly to inquiries and requests from potential buyers in all languages spoken in Andorra. We’ll also handle listing your vehicle on Andorran car sales platforms, ensuring maximum confidentiality according to your preferences.

You can leave your vehicle with us so we can showcase it to prospective buyers in our new and welcoming showroom. Otherwise, we will coordinate appointments based on your availability and that of our prospective buyers.

Sales negotiations will be conducted according to your preferences, and we will provide you with our advice regarding the Andorran car market.

Yes, with Car Care, you have a single point of contact who supports you throughout the entire process of servicing your vehicle. This person tracks your requests, coordinates the various services, and is always available to ensure you personalized and responsive service with complete transparency.

You can contact by phone, WhatsApp, and email every day of the week.

We strive to build a relationship of complete trust with our customers.

Yes. All of our services are customizable to best meet your needs and those of your vehicle.

Car Care’s goal is to offer you tailor-made solutions that meet your expectations.

Contact us with any special requests.

To get in touch with our team for the first time, you can come meet us in person and tour our facilities, or handle the process via email and phone.

First, we’ll discuss your needs and gather the information necessary to properly manage your vehicle.

Next, we’ll conduct a comprehensive inspection of the vehicle, accompanied by a photo report to ensure complete transparency.

Next, the vehicle will be cleaned (if necessary) before being parked in our secure facility, ideally located in Andorra. It will receive related services throughout the entire storage period (protective cover, maintenance, cleaning, vehicle retrieval, etc.). Your keys will be kept in a safe.